Privacy Policy

Privacy Policy

FHCreative is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

1. What Information We Collect

The personal data that we collect through this website is only collected once we have your consent to do so, or if it is needed to provide (and improve) our service to you. Where personal data is collected on the website, we will give details on why your personal information is needed and how it will be used, unless it’s obvious.

2. Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

3. How we use the information we collect

We use the information we collect for a variety of ways in providing our service, including the following:
3.a) Operations
We use information to operate and enhance all features of this website, to provide services and information requested by visitors of the website.
3.b) Improvements to the website
We use information to understand and analyse the preferences and user behaviour of visitors to this website. This allows us to improve the functionality of the service we provide and develop new services and features. All data used for this purpose is processed in an anonymised form.
3.c) Communications
We may use contact information to contact users of the website for administrative purposes, and with updates relating to the products and services we offer. You have the ability to opt out of any promotional communication as per the section below, under ‘Your Rights’.
3.d) Cookies and Tracking Technology
We use automatically collected information and other information collected on this website through cookies and similar tracking technology. This helps us to personalise our service, such as:
• Provide personalised advertisements, content, and information
• Monitor and analyse the effectiveness of the website and third party marketing activities
• Monitor aggregate site usage metrics such as total number of visitors to the website or pages viewed
• Track your entries and submissions on the website.
• Remembering a user’s information inputted on the website in previous visits, so that the user will not have to re-enter the information during subsequent visits

4. How long we hold your data

We will only hold your information for as long as is necessary for the purposes set out in this privacy policy. We may also retain log files for analysis purposes – these log files are generally retained for a short period of time, except in cases where the information is used for website security, improving the website functionality, and in the cases in which we are legally obligated to retain information for longer time periods.

5. How we protect your data

We take security very seriously and are committed to keeping your information safe. Whilst we endeavour to ensure the security of our systems and the information we hold, no service is guaranteed to be completely secure. If you have any concerns that your personal information has been put at risk, please get in touch straight away.

Disclamer: FHCreative reserves the right to modify the above privacy policy at any point of time, including the time of an ongoing contract and changes in the privacy policy will be notified to the clients through company email.